PRIVACY NOTICE & Cookies POLICY

Last updated: 30/11/2024
Stacey Barber Hypnotherapy (Stacey Barber Ltd) is committed to ensuring your privacy is protected and that we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Notice explains what personal information we collect, how we use it, how it is stored, and your rights in relation to it.

What personal information do we collect from this website?
We receive, collect, and store any information you enter on our website or provide to us in any other way. This may include:
• Your name
• Contact information such as telephone number, email address, and postal address
• Comments, feedback, or additional details provided via forms or correspondence
• Preferences and interests related to our services, including The Purposeful Professional program
We may also collect information about your use of our website via cookies and analytics tools (see the "Cookies and Analytics" section).

How do we collect and use your information?
We collect your personal information when you:
• Contact us via the website
• Sign up for newsletters, free resources, or promotional materials
• Submit forms to inquire about services such as The Purposeful Professional program

We use your information to:
• Respond to inquiries or requests
• Provide services you’ve expressed interest in, such as hypnotherapy or career guidance
• Promote relevant offerings, including The Purposeful Professional program
• Improve our website and services through analytics
If you consent to join our mailing list, we will contact you about services, updates, and offers.

Lawful Basis for Processing Personal Data
We process your personal data under the following lawful bases, as outlined in the UK GDPR:
Consent: For sending marketing communications or newsletters where you have explicitly opted in.
Legitimate Interest: For responding to inquiries, providing services, and improving our offerings.
You have the right to withdraw consent at any time.

How do we store, share, and disclose your personal information?
Your personal information is securely stored using:
Showit: Our website hosting platform, which securely processes contact form submissions.
View the Showit Privacy Policy
Kit: Our email platform, which securely stores your name and email address when you consent to join our mailing list, sign up for free training, or access other offerings.
View the Kit Privacy Policy

We use:
Google Analytics: To track website traffic and gather insights about visitor behaviour.
View the Google Privacy Policy
Offline data is securely stored on password-protected devices.

International Data Transfers
Some of your data may be transferred to and processed in countries outside the UK, such as the United States, where our third-party providers (e.g., Showit and Kit) are based. These transfers comply with the UK GDPR through Standard Contractual Clauses (SCCs) or equivalent safeguards.

Data Sharing
We do not share your personal information with third parties unless:
• You have given explicit consent.
• We are required to do so by law.
• Retention of Personal Data
We only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy.

For example:
Contact inquiries: Retained for up to 12 months after resolution.
Mailing list data: Retained until you unsubscribe or withdraw consent.
After these periods, your data will be securely deleted or anonymised.

Cookies and Analytics
Cookies
This website uses cookies, which are small text files stored on your device, to:
Ensure the site functions securely (functional cookies).
Track site traffic and visitor behaviour using analytics cookies (enabled only with your consent).

Managing Cookies
When you visit our website, a cookie banner allows you to manage your preferences. You can also disable cookies through your browser settings. 

Analytics
We use Google Analytics to track visitor behaviour and improve the website. Google Analytics collects information such as your IP address, browsing behaviour, and session activity.
View the Google Analytics Privacy Policy

Children’s Data
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will delete it immediately.

Your Rights Under the UK GDPR
You have the following rights regarding your personal data:
• Right to be Forgotten: Request that we delete all personal data we hold about you.
• Right to Object: Object to specific data uses, such as promotional emails about The Purposeful Professional program.
• Right to Rectification: Request corrections or updates to incomplete or inaccurate data.
• Right of Access: Request details of the personal data we hold about you.
• Right to Data Portability: Request a copy of your data in a commonly used format.

To exercise your rights, contact us at contact@staceybarber.com.
If you believe your data has been misused, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Breach Notification
In the unlikely event of a data breach, we will comply with applicable laws and notify:
The ICO, within 72 hours of becoming aware, if required.
Affected individuals if their data is at risk.

Changes to this Privacy Notice
We reserve the right to modify this privacy notice at any time. Changes will take effect immediately upon posting. If significant updates are made, we will notify you via this page or email if applicable.

Contact Us
To access, correct, amend, or delete any personal information we hold about you, please contact us at:
Email: contact@staceybarber.com 

View the Showit Privacy Policy

View the Kit Privacy Policy

View the Google Privacy Policy

View the Google Analytics Privacy Policy

IMPORTANT: Please be advised that hypnotherapy outcomes may vary from client to client. It is important to note that no therapy can guarantee a 100% result. As part of my process, all clients are required to complete a questionnaire during their Initial Consultation to disclose certain medical information before undergoing hypnotherapy. While clinical hypnotherapy is generally safe, we recommend that individuals who are epileptic or undergoing psychiatric treatment obtain a letter from their medical practitioner to confirm their suitability for hypnotherapy.

PRIVACY NOTICE & COOKIES POLICY

Copyright © 2024 Stacey Barber Hypnotherapy.
All Rights Reserved. 

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